Terms of Service

1. Introduction and Acceptance

Welcome to Imo's Pizza ("we," "us," "our," or "Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Imo's Pizza, governing your access to and use of our website located at imos-piz.top ("Website"), mobile applications, and all related services, content, and functionality (collectively, the "Services").

By accessing, browsing, or using our Services in any manner, including but not limited to placing orders, creating accounts, or interacting with our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Services.

1.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or have reached the age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using our Services under applicable law
• Provide accurate and complete information during registration and ordering

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our Website with a revised "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the modified Terms.

2. Definitions

For the purpose of these Terms, the following definitions apply:

"Company," "we," "us," or "our" refers to Imo's Pizza, a food service business operating in the United States.

"You," "your," or "User" refers to any individual or entity accessing or using our Services.

"Services" refers to all services provided by Imo's Pizza, including but not limited to our website, mobile applications, food ordering systems, delivery services, and related functionality.

"Content" refers to all text, graphics, images, photographs, videos, audio, software, data, and other materials appearing on or transmitted through our Services.

"Website" refers to our website located at imos-piz.top and all related subdomains and pages.

"Order" refers to any request for food products or services submitted through our Services.

"Products" refers to all food items, beverages, and related products offered for sale through our Services.

3. Use of Services

3.1 Permitted Use

You may use our Services for lawful purposes only, including:

• Browsing our menu and restaurant information
• Placing orders for personal consumption
• Creating and managing your account
• Communicating with our customer service team
• Participating in promotions and loyalty programs

You agree to:

• Comply with all applicable laws and regulations
• Provide accurate and truthful information
• Use the Services only for their intended purpose
• Respect the intellectual property rights of others

3.2 Prohibited Use

You are expressly prohibited from:

• Using our Services for any illegal or unauthorized purpose
• Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• Transmitting or procuring the transmission of any computer viruses, worms, or malicious software
• Attempting to gain unauthorized access to our computer systems or networks
• Interfering with or disrupting the operation of our Services
• Collecting or harvesting any personally identifiable information from our Services
• Using our Services to transmit spam, unsolicited communications, or promotional materials
• Impersonating any person or entity or falsely stating your affiliation with us
• Using automated systems or software to extract data from our Website
• Reverse engineering, decompiling, or disassembling our software or applications
• Creating accounts with false or misleading information
• Placing fraudulent orders or using stolen payment information

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may be required to create an account. When creating an account, you must provide accurate, current, and complete information. You are responsible for updating your account information to maintain its accuracy.

4.2 Account Security

You are solely responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to:

• Choose a strong password and keep it confidential
• Not share your account credentials with others
• Immediately notify us of any suspected unauthorized access
• Log out of your account when finished using our Services

4.3 Account Limitations

You may only create one account per person. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, particularly in cases of suspected fraud, abuse, or violation of these Terms.

4.4 Account Termination

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms. Upon termination, your right to use our Services ceases immediately, and we may delete your account and all associated data.

5. Products and Services

5.1 Menu and Product Information

We strive to provide accurate descriptions, images, and pricing for all products. However, we cannot guarantee that product descriptions, colors, images, or other content are completely accurate, current, or error-free. All products are subject to availability.

5.2 Food Safety and Quality Standards

Imo's Pizza is committed to maintaining the highest standards of food safety and hygiene. All food preparation follows local health department guidelines and industry best practices. However, we cannot guarantee that our products are suitable for all dietary restrictions or allergies.

5.3 Allergen Information

IMPORTANT ALLERGEN DISCLAIMER: Our kitchen handles wheat, dairy, eggs, soy, nuts, and other allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that any item is completely allergen-free. Customers with allergies should exercise caution and consult with our staff before ordering.

5.4 Pricing and Availability

All prices are subject to change without notice. We reserve the right to modify prices, discontinue products, or limit quantities available for purchase. Tax and delivery fees may apply and will be clearly displayed during checkout.

5.5 Order Processing and Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Inability to verify payment information
• Orders placed outside our delivery area

5.6 Order Modifications and Cancellations

Order modifications or cancellations must be requested immediately after placing your order. Once food preparation has begun, orders cannot be modified or cancelled. Please contact us immediately at +1 860-567-0043 if you need to make changes.

5.7 Delivery Terms

Delivery services are subject to the following terms:

• Minimum order requirements may apply
• Delivery is limited to our specified service areas
• Estimated delivery times are approximate and may vary
• Delivery fees are non-refundable
• Someone must be available to receive the order
• We are not responsible for orders left unattended at customer request

5.8 Temperature-Sensitive Items

Hot food items should be consumed immediately upon delivery for optimal quality and safety. We are not responsible for food quality deterioration after delivery. Cold items should be refrigerated promptly.

5.9 Payment Terms

Payment is required at the time of order placement. We accept major credit cards, debit cards, and other payment methods as displayed on our website. You authorize us to charge the payment method provided for the total amount of your order, including applicable taxes and fees.

6. Intellectual Property

6.1 Our Intellectual Property

The Services and their entire contents, features, and functionality, including but not limited to all information, software, text, displays, images, video, audio, design, presentation, selection, and arrangement, are owned by Imo's Pizza, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Trademarks

The Imo's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Imo's Pizza or its affiliates. You must not use such marks without our prior written permission.

6.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes, subject to these Terms. This license does not permit you to:

• Reproduce, distribute, or create derivative works
• Reverse engineer or attempt to extract source code
• Use our content for commercial purposes
• Remove or modify any proprietary notices

6.4 Copyright Infringement

If you believe that any content on our Services infringes your copyright, please contact us immediately with detailed information about the alleged infringement.

7. User Content

Our Services may allow you to submit reviews, comments, photos, or other content ("User Content"). You retain ownership of your User Content but grant us certain rights as described below.

7.1 License Grant

By submitting User Content, you grant Imo's Pizza a worldwide, non-exclusive, royalty-free, perpetual, transferable license to use, reproduce, modify, distribute, and display your User Content in connection with our Services and marketing efforts.

7.2 Content Standards

User Content must not:

• Contain false, misleading, or defamatory information
• Violate any intellectual property rights
• Include offensive, inappropriate, or harmful content
• Contain personal information of others
• Promote illegal activities or products

7.3 Content Moderation

We reserve the right to review, edit, or remove any User Content at our discretion, without notice. We do not endorse or guarantee the accuracy of User Content and are not responsible for content posted by users.

8. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.1 Service Availability

We do not warrant that our Services will be uninterrupted, error-free, or completely secure. Technical issues, maintenance, or other factors may cause temporary service disruptions.

8.2 Third-Party Content

We are not responsible for the accuracy, reliability, or content of third-party websites, services, or information accessed through our Services.

8.3 Professional Advice

Our Services do not provide medical, nutritional, or professional advice. Consult appropriate professionals for specific dietary or health concerns.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IMO'S PIZZA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES.

9.1 Maximum Liability

Our total liability for any claims arising from or relating to these Terms or our Services shall not exceed the amount you paid us in the twelve months preceding the claim, or $100, whichever is greater.

9.2 Essential Purpose

These limitations apply even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Imo's Pizza, its officers, directors, employees, agents, and affiliates from and against all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Any User Content you submit
• Your negligent or wrongful conduct

This indemnification obligation will survive termination of these Terms and your use of our Services.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or applications. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for third-party content, privacy policies, or practices.

11.1 Third-Party Terms

Your use of third-party services is governed by their respective terms and conditions. We encourage you to review the terms of any third-party services you access through our Services.

11.2 Payment Processing

Payment processing may be handled by third-party payment processors. Your payment information is subject to their privacy policies and security measures.

12. Termination

12.1 Termination by Company

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including if you breach these Terms.

12.2 Termination by User

You may stop using our Services at any time. To request account deletion, contact us at [email protected].

12.3 Effect of Termination

Upon termination, your right to use our Services ceases immediately. All provisions that by their nature should survive termination shall remain in effect, including ownership provisions, warranty disclaimers, and limitations of liability.

13. Governing Law and Disputes

13.1 Applicable Law

These Terms are governed by and construed in accordance with the laws of the State of Connecticut and the United States, without regard to conflict of law principles.

13.2 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Connecticut, and you consent to the jurisdiction of such courts.

13.3 Dispute Resolution

Before initiating any legal proceedings, we encourage you to contact us directly to resolve any disputes. Many issues can be resolved quickly through direct communication.

14. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will post the updated Terms on our Website and update the "Last Updated" date. Material changes will be highlighted or communicated through additional notice methods.

14.1 Your Responsibility

You are responsible for regularly reviewing these Terms. Your continued use of our Services after changes become effective constitutes acceptance of the modified Terms.

14.2 Notification of Changes

For significant changes, we may notify users through email, website banners, or other communication methods. However, you should check these Terms periodically for updates.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Services, constitute the entire agreement between you and Imo's Pizza regarding the use of our Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

15.4 Assignment

We may assign our rights and obligations under these Terms without restriction. You may not assign your rights or obligations under these Terms without our prior written consent.

15.5 Force Majeure

We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

15.6 Headings

The headings in these Terms are for convenience only and do not affect the interpretation of the provisions.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: